Severe rain and weather: If you are a Vero customer and need to claim, fill out our online claims form Claims | Vero or contact your broker.
Why are you no longer offering these discounts?
We’re simplifying our pricing for customers and streamlining our business processes.
Are other insurance companies removing the discounts they offer?
You’ll need to check with them directly as each company has its own policies including how they price their premiums and the discounts they choose to offer.
How will this impact the price I pay for my insurance cover?
Your insurance premium is recalculated every year. There are many factors that influence your premium and multi-policy discounts are just one part of it.
While we can’t provide specifics for individual policies, we aim to keep our pricing fair and competitive for all customers.
What else impacts how much I pay for insurance?
- Factors that are individual to you or the item that you’re insuring may influence the likelihood or size of a loss. It can include things such as the location of your home, where your car is kept or whether you have a security alarm installed
- Levies and taxes. These are collected by insurance companies on behalf of the Government. Examples include GST, the Natural Hazards Insurance levy, and the Fire & Emergency NZ levy.
- External factors such as inflation. This impacts our suppliers, making repairs, replacement and rebuilds (claims costs) more expensive. Premiums may change to factor in any changes to inflation.
The sum insured on your policy may have also been adjusted for inflation. It’s essential that you check the sum insured on your policy schedule to make sure you have enough cover. We encourage you to do this each year, you can find out more at vero.co.nz/anz-cordell for your home. The CIRCA contents calculator can help you estimate the value of your contents. - Reinsurance costs. Reinsurance is like insurance for insurance companies. With increased frequency and severity of weather events in New Zealand, reinsurers are reassessing their risk exposure and charging more for this essential support.
Can I still bundle my policies together?
Yes you can. Many people find it convenient to have everything in one place as it can make managing payments easier and can help to ensure there aren’t any gaps in your insurance cover.
Plus, if you need to make a claim, dealing with one insurer can simplify the process, and in some cases, you may only need to pay one excess if you’re claiming on multiple policies. Refer to the section ‘One event, one excess’ in your policy wording for details.
Are there other options to reduce my premiums?
